WATCH TALK FORUMS banner

1 - 20 of 24 Posts

·
Registered
Joined
·
23 Posts
Discussion Starter #1
and I found out that my 14060M is running 12 seconds fast per day :sad: When I brought this watch new two years ago from an AD, it was less than 2 seconds off per day. I know it is not certified chronometer, but isn't 12 seoncds per day too much for a two year old Rolex? Any suggestion on what I can do? If I take it to Rolex Service Center in Los Angeles, how much will it cost me?
 

·
Registered
Joined
·
56 Posts
I'm no expert, but it might just need a simple regulation and I'm not sure how much that would cost. Has the watch been subjected to any unusual shocks recently?
 

·
Banned
Joined
·
9,135 Posts
Redwatch:

I am not sure of the cost; but, you could call a Rolex Service Center in your area and request a price quote. The website is: http://www.rolex.com

If you are unable to find it, post back with your country, and we can get back to you. Also, check back soon. Someone is bound to have an answer here!
 

·
Premium Member
Joined
·
24,995 Posts
Welcome to WTF and the Rolex Forum! :thumbup1:

In answer to your question, you could always plead your case to the Rolex service centers. If you aren't too far out of warranty, they MIGHT cut you a break.
 

·
Registered
Joined
·
253 Posts
Welcome RedWatch,

It has been my experience that if you only need a regulation out of warranty, Rolex will take care of that for free. Providing that you are the original owner and it does not exceed 3 years (paperwork must be provided). I did have to pay the shipping however it was well worth it the watch came back like new all of the scuffs were buffed :thumbup:. I did send in a letter explaining the issue, I would call them just in case.

Good Luck!
 

·
Registered
Joined
·
23 Posts
Discussion Starter #6
Thank you guys. I just called Rolex Service Center at Los Angeles. I explained the situation that warrenty ended just one month ago but the watch is suddenly running really fast. They told me to bring the watch in and let their technician to take a look and they will try to see if I can get extended warrenty on this one. Sounds pretty good. I will report the status after I visit the Rolex Service Center. Lucky I am one hour driving distance from ther Service Center.
 

·
Registered
Joined
·
24 Posts
I am suddenly over-concerned with the accuracy of my Rolex. Even though I just bought it on 11/5/07, after watching it for the last couple of months, it averages about 4 seconds fast. I keep reading about people who have had their watches perform almost spot on and I wish for the same thing. Is this something that is attainable for all Rolexes, or is it something that would have to be constantly regulated. I really don't want to take my brand new watch and have it serviced just for a few minutes per month, but I still yearn for that tight performance of less than 1-2 seconds/day.
 

·
Premium Member
Joined
·
24,995 Posts
I am suddenly over-concerned with the accuracy of my Rolex. Even though I just bought it on 11/5/07, after watching it for the last couple of months, it averages about 4 seconds fast. I keep reading about people who have had their watches perform almost spot on and I wish for the same thing. Is this something that is attainable for all Rolexes, or is it something that would have to be constantly regulated. I really don't want to take my brand new watch and have it serviced just for a few minutes per month, but I still yearn for that tight performance of less than 1-2 seconds/day.
Your watch is running WELL within COSC specifications of -4 to +6 per day. Rolex wouldn't do a free service and regulation unless your watch was performing outside of COSC.
 

·
Banned
Joined
·
9,135 Posts
If it is all of a sudden running +4, keep an eye on it. While it is within COSC specs as John states, still keep an eye on it, to ensure it does not all of a sudden start running faster or slower. If a watch is always +4 a day, to me that is accurate as the watch is consistent; but, when it starts jumping around, that's when I concerned and may send it in.
 

·
Premium Member
Joined
·
24,995 Posts
If it is all of a sudden running +4, keep an eye on it. While it is within COSC specs as John states, still keep an eye on it, to ensure it does not all of a sudden start running faster or slower. If a watch is always +4 a day, to me that is accurate as the watch is consistent; but, when it starts jumping around, that's when I concerned and may send it in.
Based on what he's saying, rate consistency doesn't sound like it's at issue. But yes, a watch that cannot consistently hold a rate is more problematic than one that is consistently fast or slow outside of COSC and simply requires regulation.
 

·
Registered
Joined
·
1,121 Posts
A watch running +4 seconds a day is 2 minutes fast each month.

Set your watch 1 minute behind at the first of the month...mid-month it will be right on, and at the end of the month it will be 1 minute ahead.. Then start over again...

With just a little bit of mental math you will always know the exact time within a couple of seconds.....

Also, you can always go to a competent watchmaker and have him set your watch to the way you wear it.....tell him to set it 3 or 4 minutes slower than the static indication on the vibrometer.. That may put it right where you want it to be...


:cool1:
 

·
Registered
Joined
·
23 Posts
Discussion Starter #12
I just took the watch to Rolex Service Center at Beverly Hills and they agreed to fix the watch free of charge. Thank you John and GreenEyeRolex for your advices. Now I just have to wait up to three weeks. In the mean time, I won't have a Rolex to wear :)
 

·
Registered
Joined
·
253 Posts
No problem Redwatch,

Like I stated before it is worth it, it will come back like new :thumbup:. Please do keep us posted and of course we want photos when you get it back :biggrin:.
 

·
Registered
Joined
·
24 Posts
Based on what he's saying, rate consistency doesn't sound like it's at issue. But yes, a watch that cannot consistently hold a rate is more problematic than one that is consistently fast or slow outside of COSC and simply requires regulation.
No, my watch is consistently running about +3.5 or so and I am happy with it. Of course, I would love for it to be within 0 to +1 or so per day, but I realize that mine is running very good and I shouldn't really worry about it too much.

I do set it based on atomic time at the first of every month. It allows me to easily see how much it gains compared to that time and just divide the number of seconds fast by the number of days since the first of the month. I then reset it again at the beginning of the next month and start all over. With my current gain, it only amounts to about 2 minutes fast or so per month. Overall, this is very good for a watch that will never require a battery to keep it running.

This method will allow me to keep a good eye on it and if it ever starts to run outside of COSC specs, I will call Rolex and ask them if I should send it in for them to check it out. I think if it ever begins to run outside of COSC regularly I will get it taken care of.
 

·
Banned
Joined
·
9,135 Posts
Wow. Every month? Every *morning* I check mine to see that it is consistent. I want to ensure the movement does not start to go haywire.

Usually I am +2 or +2.5 seconds a day.
 

·
Registered
Joined
·
121 Posts
I also do mine every day.
My gmtIIc is running slow, about -2.5 a day.
It was right at -4 per day and slowly it is getting better.
 

·
Registered
Joined
·
23 Posts
Discussion Starter #17
I got my watch back from Rolex Service Center last Friday. It took them only one week. The watch is running +1 second per day now. I am pretty happy with the result.

One thing I feel uncomfortable was the fact that they did not ask for my ID when I gave them the claim ticket at RSC at Beverly Hills. They didn't even ask what model of the watch I sent for repair. What if my wallet was stolen and someone else went there and he could walk away with my watch. This SUB happens to be a very setimental piece to me and that's the reason I delivered the watch in person and picked it up in person also!

The watch was not buffed and there it was not placed in so-called Rolex Service Box. I guess you will get that box only if you send your watch by mail. They just handed over me the watch and that's it. Since I had another watch on my wrist, I had to put the Rolex in my pocket :) They also didn't give me a printout of the work performed on my watch. I don't know if it is because they provided service for free.

Should I complain to Rolex Service Center for these minor stuff or should I just be happy that my watch is running really well now?
 

·
Premium Member
Joined
·
2,102 Posts
Personally, I don't think you have anything to complain about.

You went to the service center to pick up your watch and they returned it to you repaired.

You could have brought something more suitable to transport the watch, if that was an important issue for you.

I've never known any repair service do more than what you describe.

I've never owned a Rolex, though.
 

·
Registered
Joined
·
236 Posts
I have found that the movement in the Rolex Explorer I is touchy to sudden shocks. The movement literally halts for a brief moment. Successive heavy shocks have made it halt up to a visible second or two. If you lead an active lifestyle you may want to investigate to see if the movement has issues with sudden shocks. It may be that your own activities are causing the watch to be out as much as 12 seconds a day.

BTW, eventually this one failing with the Explorer lead to a problem with the winding mechanics - I found out this is typical for the Explorer... and here I thought it would be a good tough watch because they wore this style on the Mt. Everest climbing expedition... sometimes you never know until you own the watch about its hidden quirks and gems...
 
1 - 20 of 24 Posts
Top