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Discussion Starter · #1 ·
I won't mention the store, but the salesman spotted my TT Serti Sub and came right up to me. I told him I was interested in an insurance appraisal and explained the watch was given to me as a gift from my wife.

As soon as I mentioned it was pre-owned, he completely lost interest in anything I had to say. The store was empty, so I wasn't nor would I keep him from customers.

He also said they would not remove the case back to authenticate. In order for that to happen, it would have to be sent to Rolex with an 8 week turnaround time.

I called another local non-AD, they said "no problem, we'll do an appraisal and authenticate including removing the case back while you wait".
 

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Discussion Starter · #6 ·
Not all ADs have a watchmaker/technician so I'm not surprised. It pays to call around. :thumbup1:
I unintentionally left a detail out that you jogged my memory about. I called this store the day prior and they have an appraiser come in on Thursdays. They told me it could be appraised by looking exteriorly, but would not open the case. He would only attempt to authenticate by looking at the exterior of the watch.

From what I've read, the proper way to authenticate is to open the case?
 
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