Although I think the European attitudes are changing, they have in the past not paid as much attention to e-mails as they have to the phone. I bet you will get quicker results by calling. I don't think this is reflective of Omega, but of European attitudes in general.
Omega unfriendly company?
I have emailed Omega several times about geting a new catalogue or how to get the new Omega Lifetime Magazine, and no response or catalogue/magazine has arrived at my home. Anyone had better luck than me?
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