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Invicta Customer Service and Contact Information

20400 Views 22 Replies 17 Participants Last post by  Charlie
Invicta Customer Service

We have found that since there may be some filtering issues with emails to Invicta, please call the 800 number. The best CS person to speak with is Rebecca Baitz at 866-88-WATCH OR [email protected].

IMPORTANT: Before you send a watch to Invicta for service, please review the company policy at http://www.invictawatch.com/support_files/service_center/ServiceCenter.htm


Company contact information:

Invicta Corporate Headquarters
1 Invicta Way (3069 Taft St)
Hollywood, FL 33021
P: 954-921-2444 800.327.7682
F: 954.921.4222 954.924.2508
E-Mail: [email protected]

Invicta Watch Latin America
PO Box 949
Colon Free Zone . Colon
Republic of Panama
P: 507.447.1500 507.447.1501
F: 507.447.1504
E-Mail: [email protected]

Invicta Watch Europe
Kronenburgpark 12a
5321 JM Hedel
the Netherlands
P: 031.73.5995660
F: 031.73.5995782
E-Mail: [email protected]
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1 - 2 of 23 Posts
I don't doubt the stories of poor customer service, but try to remain open. People will complain more than they will praise, but if you search the forum you will read about positve customer experiences. We recently had a poll on the plating Invicta uses on their watches. More people responded with positive experiences than with negative ones.

Again, I do not doubt the negative experiences. All I am saying is examine the positive as well.
Agreed Dick, there are negative circumstances with every product. When everything goes right with a product or service we rarely say anything because we expect it......kinda like, "Hey drove to work today and my car did not break down" we never hear that but if it does break down we tend to tell everyone that will lend an ear. So with that...I own many Invictas and they all work great!! I have had a few dealings with Invicta CS and each time they came through for me.:thumbup:
Glad you posted that comment my man!!! Well stated. :thumbup:
:biggrin::T:thumbup::thumbup1:
1 - 2 of 23 Posts
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