[Eddyo]

Reasonable service cost..

My wife recently spent over $500.00 to have her Rolex serviced at the New York location but when the watch was returned it looked better then new.

My 9937ob is being mailed to me this Monday & having read the Invicta information that Rusty provided & in particular the cost for cleaning etc. I couldn't be more pleased. I have read that many of the 9937's run fast & if mine does I will send it to the Invicta service center. Once again thank you for all of the excellent advice & I am waiting, waiting, waiting,:biggrin:

 

[Eddyo]

Invicta Repair cost..

http://www.invictawatch.com/support_files/service_center/ServiceCenter.htm

 

[Eddyo]

Customer Service?

Invicta has had my 9937 for nearly 5 months and you can bet your last dollar that I will never buy another Invicta and do my best to discourage anyone else from making the same mistake. The Invicta alleged Service Dept. is a flat out joke! In over 50 years of dealings with a wide variety of watch companies none have even come close to being as inept, incompetent, as Invicta!

 

[Eddyo]

Invicta is a bad joke on the consumer...

I got my 9937 back a couple days ago & it had not been touched. I am beyond the point of any emotional reaction & have sent the watch to a local independant shop. I just can't imagine how Invicta managed to produce the 9937 because it is a excellent piece with a value twice of what the asking price is, although that price has gone up since my purchase.

Like most of the men/women that frequent these forums I have a lifetime interest in the watch world & have been lucky enough to have owned a few of the more interesting ones but more important then that is the fact that I have meant & become friends with several people as a result of theses forums. As an old man pushing seventy I would have thought that I had seen everything in the "Customer Service" sphere. Shame on you Invicta!