Hi Bill from IL here, I had a problem with one of my SW 200 Invcta's & sent it in & they fixed it just fine, what I would do is get the Money order made out to Invicta for S/H I think its now $25, but make sure you send it so its trackable. Now, they were bad in letting me know that they got it & bad in not replying to my phone calls, but I got it back good. NOW IF you are Picky, TAKE Pictures of the Watch case BEFORE sending it out & send some copies with the watch, cause I think some Invictas come back scratched
Best Rgds Bill in il ([email protected])