Another, Great Customer Service Testimonial
 

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  • 1 Post By TXSPORTDIVER

Thread: Another, Great Customer Service Testimonial

  1. #1
    New Member


    Join Date
    Aug 2012
    Posts
    1

    My Watchbox

    Default Another, Great Customer Service Testimonial

    I recently acquired a minty M61. (Thanks to all of you who helped design it.) My initial impression resulted in a wide grin. But, on closer inspection I had a couple of minor nits to pick. I'd read about Lum-Tec's great service. But, I could easily imagine being told (politely) by Lum-Tec, "The watch is in spec. Get over it." Nevertheless, I mailed my M61 (#24) off to Ohio.

    I'm pleased to report that within a week's time (including mail time to LT), the watch was returned with an excellent summary of services performed...and a bonus--a Lum-Tec sticker. All of my concerns were addressed (except my invitation to fit the M61 dial into a Tungsten case...we'll have to wait until next year for something like that) and I now have a fine specimen of American ingenuity and craft.

    Thank you, Chris, Bes, and the Lum-Tec staff for producing some wonderful timepieces...and backing up your work when needed.
    Luminated likes this.

  2. #2
    WTF Full Member


    Join Date
    Feb 2008
    Posts
    482

    My Watchbox

    Default

    Congrats on scoring a limited edition WTF M61 watch. I'm sure you are enjoying this blue beauty after returning from Lüm Tec.
    SCB1, M61, M62, M52, V1 Red, V6, M66, SCB3, M29, M30

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