I have a few San II and III's that I really like and have been fine. But I experienced horrible problems with defects to new watches with little to no customer service. They had a watch for 5 months give or take that I had for less than a month before the hour hand fell off and the stem just came right out. On return the stem appeared fixed, hand was still floating! That's just one example.
I must be lucky. I have 40 Invictas and have no problems with them. I had lost a cop to a blue steel bar on the bracelet of my Imperious ( made by Invicta) Chaos watch. I called Invicta customer service and they sent me 2 new complete bars and cap at no cost. That's the only thing I ever needed from them and they came through. After reading this I hope I have no other problems with all my watches.
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