As you know my watch is on the way to NYC Rolex for some treatment.
But,, I called again today and asked about the warranty.
The customer service said what the young lady said yesterday
Rolex will only do warranty repairs for the original owner of the watch.
I asked her,, what abt a watch bought from a secondary AD or if I bought from a friend.
They both said that the original owner must ship it in,, the name on the warranty card or the warranty paper.
I made up several scerarios and was told the same thing over and over.
Scary because most things that expensive have a transferable warranty, ie, car, house, etc.
A plus for buying at an AD
A minus for the ones wanting to save a few bucks and buying used watches off friends or off the internet or from a place like Swiss Luxury or Furman.
I was shocked that the warranty isnt transferable between people.
Again ,, i am just passing on what they stated, I dont agree but thats the policy of Rolex in NYC.
ps. I was thinking about a way around this maybe?? Bring your non transferable warrantied watch to your local AD. They charge around $70 to ship a watch back and forth to Rolex to get it repaired under warranty. That may work. Agreed?