NEW Lum-Tec M5 owner - HELP needed!

[6foot9tarheel]

Hope all is well. I just got my first Lum-Tec, an M5 Phantom. First, what a great looking watch!! I have a question about something though. At certain angles, there is a strange fuzy/filmy glare toward the middle of the crystal. The AR coating has some minor swirl marks, but that is it. I did notice that the chrono dials give off a reflection/shine, but that does not seem to be what I am seeing.

I hope some of this made sense. Any help will be greatly appreciated! THANKS!

[ka-boom]

Is this strange "fuzzy filmy glare" on the inside of the crystal or outside?

If inside, I hate to say it, but it sounds like water precipitation. I had a watch once that got water inside and fogged up the crystal from the inside. When it dried out, it left behind a weird hazy spot right in the middle of the glass.

[Dangeruss]

I'm sure you love it, but quit licking your watch so much. :D

What's good to know is that LÜM-TEC stands behind all aspects of the watch. Send it in and they'll take care of it - often the same day they receive it. In may be something as simple as cleaning it well (inside). If the crystal is found to be defective in any way they'll replace it - no problems. LÜM-TEC customer service is the best. They want you to love your LÜM-TEC.

[Ray Knight]

I'm sure you love it, but quit licking your watch so much. :D

What's good to know is that LÜM-TEC stands behind all aspects of the watch. Send it in and they'll take care of it - often the same day they receive it. In may be something as simple as cleaning it well (inside). If the crystal is found to be defective in any way they'll replace it - no problems. LÜM-TEC customer service is the best. They want you to love your LÜM-TEC.

+1! Thanks Russ :) we will be happy to have a look at it! There is always thechance the previous owner was swimming without screwing down the crown and could have moisture inside.